Always bring my mom here to eat on Tuesday nights. Food and service is always excellent. The rolls are to die for. The pies are delicious. Our waiter Christian who waited on us tonight was very attentive. Never once did we sit with empty glasses or basket of rolls. Great place. And you can't beat their selection on their $9.99 menu. Although I wish they would put the cowboy sirloin back on the $9.99 menu.
(5)
Jonathan G.
Service is poor. You would think your server was straight out of the ghetto and a condisending manager. Will not go here will drive to Charlotte to get good service.
(1)
David W.
The food was very good. Prime rib for two was a good deal. Especially since we had a group of 8. Upgrade your piece for $6. Unfortunately it was Saturday night and the restaurant was not prepared. Seemed understaffed and the manager was going table to table apologizing. The manager actually gave us a 20% discount on our bill. So that was an awesome thing!!!
(3)
Chad G.
We chose this over Logan's merely because heavy traffic prevented us from changing lanes quickly enough to get into their parking lot. I didn't want to turn around...so we ate here. Boy, were we not impressed! This place kind of reminds me of an Applebee's without the things that make Applebee's special...IF you think Applebee's is special. I ordered a nacho cheese appetizer. It was ok but I thought it was a bit salty. My wife ordered the trio appetizer. That included chicken tenders, fried pepper jack cheese, and potato skins. The chicken was decent although not award winning as advertised. The fried cheese was just ok. But the thing that put my wife over the edge was the burned potato skins. Would I recommend this place. Ah, probably not. This should be your "b" option if you did not plan your lane changes and don't want to turn around to go to Logan's Steak House.
(2)
Paul F.
Had the fish and chips. Was very good. Would stop here again when and if I am in the area.
(4)
Jim G.
I took my three little ones to eat here for lunch yesterday. We went at 12:15 and the place was a ghost town compared to its competitors on Dave Lyle. It gets 1 star because of cleanliness. When we walked in our hostess had a hacking cough and was not covering her mouth at all. She grabbed the menus and crayons while hacking on them. As we sat down the all the appetizer plates had residual food dried on them. The forks in all our wrapped tools had the same. I pointed this out to my hacking waitress/ hostess and apologized and brought more. I ordered all of the kids pink lemonade and my daughters had a bug dead in it. I pointed this out and another waiter named Grey apologized and fixed it fast. By this point I was thankful by wife was not with us! By now I was concerned so I made the kids get fried chicken tenders because of cleanliness. My menu had two pubic hairs behind the plastic cover!!!!! I repeat pubic hairs behind the plastic covers. We all ordered fried food because nothing kills germs better than hot oil. On to the men's restroom after the ordering so I could wash the kids hands prior to eating. There was bacon spat on the sink. The food came out and was absolutely delicious and the waiter was great. If you are a hypochondriac this is not the place for you. After telling my wife about our adventure she'll never go there. I think I'll pass on another visit as well. The food was great though.
(1)
Don A.
Stopped for dinner. Place was empty. Not one person at the bar. I asked where all their customers were. No answer. I choose to leave I did not want to know the answer.
(2)
Jenn D.
We didn't order the fly in our bread or the dirty glasses our drinks came in. We didn't stay for the meal.
(1)
Kasia K.
The service was awesome here! Our server was very quick and attentive. However, the food was not that great. My brother got a French dip sandwich that was entirely too salty. My salad was over dressed. Definitely recommend getting dressing on the side unless you like soupy salads. I got the bacon mac and cheese which honestly wasn't anything more special than boxed mac and cheese. It was also sitting in a bowl of a cheesy soup.
(3)
Blaine L.
1. Dirty tables 2. Dirty and sticky menus 3. Smelled and looked like a cafeteria for senior citizens 4. Appetizer was okay 5. Order came out on the plate with no sides 6. Had to ask for celery and ranch for chicken tenders 7. Lettuce wedge was good 8. Will not eat at O'Charley's ever again. Last time I ate there was 7 years ago and this visit reminded me why I had not returned for so long.
(1)
Tarron B.
I order a to go salad. I was told that it will be ready in 10 minutes. Arrived after 10 minutes.....no salad!!! Everyone seem like they did not know what was going on. Will not come back to this location!!!
(1)
Robert D.
Had dinner here with the family. I ordered Prime rib, and my wife ordered a chicken and pasta dish. Kids had steak medallions. The prime rib was super small and they gave me an end cut. My wife's chicken was just awful. I tried a bite and almost couldn't put it down. Slimy, chewy like rubber. Tasted steamed or even microwaved. My sons broccoli came on his plate still in the microwave steam bag. They asked my wife if she wanted something else. She ordered the steak medallions my kids had. She wanted medium, they rushed it and it was very rare. We took the steak home for the dog. And to top it off they charged my wife $12.99 when her original meal was $9.99. Should have been free! Never and I do mean never, will I eat here again.
(1)
Susanne M.
What a huge let down after the great experience we had here previously! I guess going here is taking a gamble on the kind of service you will get. Our server this time was inept! Management was patronizing and inadequate.
(1)
Brett S.
We stopped here on the way back from an apple orchard in South Carolina. We had a box of cider donuts to snack on, but besides that, we were hoooongry! The local pizza joint was closed and we opted out of takeout Chinese, so we decided to sacrifice and eat at one of the hordes of chain restaurants pervasive in this area. That was probably a mistake. We got fried pickles as an app. They were really good. My hopes were high for this place! My SO, who is strictly vegetarian, got the loaded potato soup (minus bacon - you have to ask to have it held, we learned, even though it's listed on the menu as meat-free. That was a bit of a pain.). I asked for a Cowboy Sirloin, which is, I suppose an euphemistic name for "the diametric opposite of top sirloin." I'd ordered rare, but what came to the table was what could only be described as a... pissed-off... grey... um, Jell-O creature. It literally wobbled when I stuck it with a fork and its color was like something fat and dead that had been pickled for six months. I asked our server if I could have an alternate option and she was lovely - she brought back a menu right away, and the manager came over to ask if we needed anything. The line cook came by to ask if we would like another steak, too. Unfortunately, we needed to go at that point. I was happy that the staff was so accommodating. I wasn't feeling really great when I left because I was starving but didn't want to pay another $15 to test another possibly-bad entree. We ended up getting an egg salad sandwich and a huge bag of chips from the gas station 300 yards down the street and having those for dinner. Not recommended. Sorry, O'Charley's - I won't be back to your establishment.
(2)
Troy S.
"Two and a bar at the bar. Wait, I see about 6 empty bar tables, 3 empty regular tables on the side." Umm, no we don't have seats there because at least 5 of them still have dirty dishes on them. I just want some food and an ability to watch the 2nd half of the Buckeye game and feed my daughter before we hop back on the road. After a lengthy conversations asking the bartender if he could take us. It took at least 3 minutes. Are you serious? Who is the manager at this place to let this happen? I understand servers can be overbooked but their were clearly open tables and unwilling server who probably should find a new job. Luckily, the bartender decided to serve us. Come one we are easy- 2 glasses of water, 1 rum & coke, 2 appetizers and I never even needed a refill. How much work was that for a server? We saw the game and gave a little above 20% tip. That is all we wanted. I noticed later in the evening that that hostesses had made people wait at the door for 5 minutes while trying to figure out where to sit them even though they had tons of empty tables. Seems like a management issue where he was cutting too many people or they didn't know how to balance their tables. Don't stop in here-head over to Applebees or Chilis unless their management and service is like this as well. The actual food here was ok as the cheese wedges are my favorite.The combo appetizer is decent with wedges and chicken fingers as we had food to give our little one. Their nachos are pretty pathetic in comparison to other like chains. We barely had any cheese.
(2)
Mike M.
At 6:30p, we got seated quick and served fast too by Christopher. All 3 meals were a 9 out of 10 & the free pie on Wed. was bonus. ((We will be back))
(5)
Becky S.
Awful place. After being escorted to a tiny table in the bar area, I asked if we could have a booth in the dining area instead. I was told that there would be a wait because all of their servers were quitting on them. I should have run for the door. Decided to wait for a booth in the dining area, waited only a couple of minutes while they cleaned the booth. Made it completely clear to the server that my friend and I were ordering the same dinner, one for each of us. Mt friend received her dinner, I received an empty plate. The server thought we were sharing. No, I want my own dinner. I was told she would have the entree out to me in no time. Half an hour later my entire table has eaten, I am still waiting and I get told is almost done. Do I want to still eat it or want it boxed? I'll take it boxed, because my friends are finished. Our dinners came with a piece of pie. The server brought the boxed up the pie pieces and never asked any of the other guests at the table if they wanted dessert. Took forever to get the check. The manager did not charge us for my dinner which was very nice, but I will never go back to this chain restaurant.
(1)
Brian A.
The thing about Applebees is that the food is marginally decent at best. This is basically bar quality food at a family dining...wait...what...O'char...who? Whatever!
(2)
Mr. S.
Of the chain restaurants (Applebees, Chili's, etc.), O'Charlies is my favorite. I like their menu, and the fact that you can add a (generous) dinner salad to almost any offering. Restaurant is always clean, food is consistent, and servers are friendly.
(5)
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Address :2265 Crosspointe Drive
Rock Hill, SC, 29731
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes
Pam M.
Always bring my mom here to eat on Tuesday nights. Food and service is always excellent. The rolls are to die for. The pies are delicious. Our waiter Christian who waited on us tonight was very attentive. Never once did we sit with empty glasses or basket of rolls. Great place. And you can't beat their selection on their $9.99 menu. Although I wish they would put the cowboy sirloin back on the $9.99 menu.
(5)Jonathan G.
Service is poor. You would think your server was straight out of the ghetto and a condisending manager. Will not go here will drive to Charlotte to get good service.
(1)David W.
The food was very good. Prime rib for two was a good deal. Especially since we had a group of 8. Upgrade your piece for $6. Unfortunately it was Saturday night and the restaurant was not prepared. Seemed understaffed and the manager was going table to table apologizing. The manager actually gave us a 20% discount on our bill. So that was an awesome thing!!!
(3)Chad G.
We chose this over Logan's merely because heavy traffic prevented us from changing lanes quickly enough to get into their parking lot. I didn't want to turn around...so we ate here. Boy, were we not impressed! This place kind of reminds me of an Applebee's without the things that make Applebee's special...IF you think Applebee's is special. I ordered a nacho cheese appetizer. It was ok but I thought it was a bit salty. My wife ordered the trio appetizer. That included chicken tenders, fried pepper jack cheese, and potato skins. The chicken was decent although not award winning as advertised. The fried cheese was just ok. But the thing that put my wife over the edge was the burned potato skins. Would I recommend this place. Ah, probably not. This should be your "b" option if you did not plan your lane changes and don't want to turn around to go to Logan's Steak House.
(2)Paul F.
Had the fish and chips. Was very good. Would stop here again when and if I am in the area.
(4)Jim G.
I took my three little ones to eat here for lunch yesterday. We went at 12:15 and the place was a ghost town compared to its competitors on Dave Lyle. It gets 1 star because of cleanliness. When we walked in our hostess had a hacking cough and was not covering her mouth at all. She grabbed the menus and crayons while hacking on them. As we sat down the all the appetizer plates had residual food dried on them. The forks in all our wrapped tools had the same. I pointed this out to my hacking waitress/ hostess and apologized and brought more. I ordered all of the kids pink lemonade and my daughters had a bug dead in it. I pointed this out and another waiter named Grey apologized and fixed it fast. By this point I was thankful by wife was not with us! By now I was concerned so I made the kids get fried chicken tenders because of cleanliness. My menu had two pubic hairs behind the plastic cover!!!!! I repeat pubic hairs behind the plastic covers. We all ordered fried food because nothing kills germs better than hot oil. On to the men's restroom after the ordering so I could wash the kids hands prior to eating. There was bacon spat on the sink. The food came out and was absolutely delicious and the waiter was great. If you are a hypochondriac this is not the place for you. After telling my wife about our adventure she'll never go there. I think I'll pass on another visit as well. The food was great though.
(1)Don A.
Stopped for dinner. Place was empty. Not one person at the bar. I asked where all their customers were. No answer. I choose to leave I did not want to know the answer.
(2)Jenn D.
We didn't order the fly in our bread or the dirty glasses our drinks came in. We didn't stay for the meal.
(1)Kasia K.
The service was awesome here! Our server was very quick and attentive. However, the food was not that great. My brother got a French dip sandwich that was entirely too salty. My salad was over dressed. Definitely recommend getting dressing on the side unless you like soupy salads. I got the bacon mac and cheese which honestly wasn't anything more special than boxed mac and cheese. It was also sitting in a bowl of a cheesy soup.
(3)Blaine L.
1. Dirty tables 2. Dirty and sticky menus 3. Smelled and looked like a cafeteria for senior citizens 4. Appetizer was okay 5. Order came out on the plate with no sides 6. Had to ask for celery and ranch for chicken tenders 7. Lettuce wedge was good 8. Will not eat at O'Charley's ever again. Last time I ate there was 7 years ago and this visit reminded me why I had not returned for so long.
(1)Tarron B.
I order a to go salad. I was told that it will be ready in 10 minutes. Arrived after 10 minutes.....no salad!!! Everyone seem like they did not know what was going on. Will not come back to this location!!!
(1)Robert D.
Had dinner here with the family. I ordered Prime rib, and my wife ordered a chicken and pasta dish. Kids had steak medallions. The prime rib was super small and they gave me an end cut. My wife's chicken was just awful. I tried a bite and almost couldn't put it down. Slimy, chewy like rubber. Tasted steamed or even microwaved. My sons broccoli came on his plate still in the microwave steam bag. They asked my wife if she wanted something else. She ordered the steak medallions my kids had. She wanted medium, they rushed it and it was very rare. We took the steak home for the dog. And to top it off they charged my wife $12.99 when her original meal was $9.99. Should have been free! Never and I do mean never, will I eat here again.
(1)Susanne M.
What a huge let down after the great experience we had here previously! I guess going here is taking a gamble on the kind of service you will get. Our server this time was inept! Management was patronizing and inadequate.
(1)Brett S.
We stopped here on the way back from an apple orchard in South Carolina. We had a box of cider donuts to snack on, but besides that, we were hoooongry! The local pizza joint was closed and we opted out of takeout Chinese, so we decided to sacrifice and eat at one of the hordes of chain restaurants pervasive in this area. That was probably a mistake. We got fried pickles as an app. They were really good. My hopes were high for this place! My SO, who is strictly vegetarian, got the loaded potato soup (minus bacon - you have to ask to have it held, we learned, even though it's listed on the menu as meat-free. That was a bit of a pain.). I asked for a Cowboy Sirloin, which is, I suppose an euphemistic name for "the diametric opposite of top sirloin." I'd ordered rare, but what came to the table was what could only be described as a... pissed-off... grey... um, Jell-O creature. It literally wobbled when I stuck it with a fork and its color was like something fat and dead that had been pickled for six months. I asked our server if I could have an alternate option and she was lovely - she brought back a menu right away, and the manager came over to ask if we needed anything. The line cook came by to ask if we would like another steak, too. Unfortunately, we needed to go at that point. I was happy that the staff was so accommodating. I wasn't feeling really great when I left because I was starving but didn't want to pay another $15 to test another possibly-bad entree. We ended up getting an egg salad sandwich and a huge bag of chips from the gas station 300 yards down the street and having those for dinner. Not recommended. Sorry, O'Charley's - I won't be back to your establishment.
(2)Troy S.
"Two and a bar at the bar. Wait, I see about 6 empty bar tables, 3 empty regular tables on the side." Umm, no we don't have seats there because at least 5 of them still have dirty dishes on them. I just want some food and an ability to watch the 2nd half of the Buckeye game and feed my daughter before we hop back on the road. After a lengthy conversations asking the bartender if he could take us. It took at least 3 minutes. Are you serious? Who is the manager at this place to let this happen? I understand servers can be overbooked but their were clearly open tables and unwilling server who probably should find a new job. Luckily, the bartender decided to serve us. Come one we are easy- 2 glasses of water, 1 rum & coke, 2 appetizers and I never even needed a refill. How much work was that for a server? We saw the game and gave a little above 20% tip. That is all we wanted. I noticed later in the evening that that hostesses had made people wait at the door for 5 minutes while trying to figure out where to sit them even though they had tons of empty tables. Seems like a management issue where he was cutting too many people or they didn't know how to balance their tables. Don't stop in here-head over to Applebees or Chilis unless their management and service is like this as well. The actual food here was ok as the cheese wedges are my favorite.The combo appetizer is decent with wedges and chicken fingers as we had food to give our little one. Their nachos are pretty pathetic in comparison to other like chains. We barely had any cheese.
(2)Mike M.
At 6:30p, we got seated quick and served fast too by Christopher. All 3 meals were a 9 out of 10 & the free pie on Wed. was bonus. ((We will be back))
(5)Becky S.
Awful place. After being escorted to a tiny table in the bar area, I asked if we could have a booth in the dining area instead. I was told that there would be a wait because all of their servers were quitting on them. I should have run for the door. Decided to wait for a booth in the dining area, waited only a couple of minutes while they cleaned the booth. Made it completely clear to the server that my friend and I were ordering the same dinner, one for each of us. Mt friend received her dinner, I received an empty plate. The server thought we were sharing. No, I want my own dinner. I was told she would have the entree out to me in no time. Half an hour later my entire table has eaten, I am still waiting and I get told is almost done. Do I want to still eat it or want it boxed? I'll take it boxed, because my friends are finished. Our dinners came with a piece of pie. The server brought the boxed up the pie pieces and never asked any of the other guests at the table if they wanted dessert. Took forever to get the check. The manager did not charge us for my dinner which was very nice, but I will never go back to this chain restaurant.
(1)Brian A.
The thing about Applebees is that the food is marginally decent at best. This is basically bar quality food at a family dining...wait...what...O'char...who? Whatever!
(2)Mr. S.
Of the chain restaurants (Applebees, Chili's, etc.), O'Charlies is my favorite. I like their menu, and the fact that you can add a (generous) dinner salad to almost any offering. Restaurant is always clean, food is consistent, and servers are friendly.
(5)